Once you are connected with a customer service representative, explain your issue and they should be able to assist you further. Follow the prompts to enter your phone number or start a chat session. Choose the 'Phone' or 'Chat' option, depending on your preference.

If your inquiry concerns our other products, please click here. Select the option to contact Kindle customer service. If you have inquiry concerning concerning parcel tracking please click here.

For all shipping and tracking issues linked to your parcel, you will have to contact Amazon customer service directly. If your inquiry concerns other matters or other products please browse our Help Center.Īll orders placed on Invoxia are proceed, packed and shipped out by Amazon. This article is for users who want to contact Amazon customer service.